Collaboration is a critical component of success for today’s competitive businesses. No one expert — or even one functional group — can tackle today’s complex challenges, which often span technological, regulatory, economic, and environmental issues on an increasingly global scale. Yet organizational silos, as well as individual “stars” who build their own reputations and revenue streams, often block true collaboration. And as businesses scale, it becomes more difficult for employees to know — let alone trust — their colleagues located at different sites. Join Dr. Heidi Gardner, a former McKinsey consultant and Harvard Business School professor, now a fellow at Harvard Law School, who has spent over a decade studying the practices of more than a dozen global professional service firms. The result: conclusive proof that collaboration pays, for both employees and their firms. And technology can help ensure that effective collaboration takes place.