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In this exclusive webinar BVR welcomes valuation experts Poonam Vaidya and Thomas Zambito for an examination of the processes by which the most fundamental, valuable, and intangible business asset is appraised: the customer. A business without customers is not a business, and in this program Vaidya and Zambito will address what every appraiser should know when valuing customer relationships. From data collection through appraisal analysis, learn about classic and emerging valuation techniques, how these appraisal tools capture historical customer sales, attrition rates, and other attributes, and, ultimately, which is right for the job at hand.
Contributory asset charges and their appropriate rates of return
Customer relationships amortizing lives
Alternative customer relationship valuation methods
Learning Objectives
Solidify an understanding of how to value customer relationships
Learn which methods are best suited for valuing customer relationships and why
Learn which data is necessary to accurately value customer relationships
Understand when customer relationship valuation is necessary and how to best put its results to use
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